DollarSprout Rating 4. Mercari Launches “Mercari Shops” to Help Companies Start. Apply now for Customer Experience Specialist job at Mercari (REMOTE). Now, with 50 million US app downloads and 350,000 listings every day, Mercari connects millions of people across the country to shop and sell items no longer being used. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. Selling On Mercari: A Complete Guide. Mercari gives you the power to simply sell it,. We make it super easy to sell (or buy) almost anything. When attempting to contact customer service, there are a variety of clickable screens in the Help Page will take you to a message window where you can enter the nature of your issue and type a more detailed. Mercari is seriously one of the easiest platforms to list on. Customer Experience Specialist 30+ days ago 100% Remote Job Full-Time Employee US National Provide exceptional service while handling escalated tickets and assist the CX team in delivering a consistently superior customer experience. As Customer Experience Supervisor, my main responsibilities include: Responding to T3 level escalated customer issues, assisting front line agents in technical troubleshooting, responding to. The estimated base pay is $56,027 per year. Team Mercari The buyer had 15 5 star reviews so I was not too worried. Tiffany Greenes Phone Number and Email Last Update. Customer Experience Specialist at Mercari US Customer Support Fulltime Anywhere (100% Remote) Only Job Description Mercari is the selling app. Customer Experience Specialist $60,000 Jobs, Employment in. Experience Customer Experience Specialist Mercari US Oct 2020 - Present2 years 4 months Guest Services Specialist Lyric May 2019 - May 20201 year 1 month To ensure that every guest has. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. Experience Customer Experience Specialist Mercari US Oct 2020 - Present2 years 4 months Guest Services Specialist Lyric May 2019 - May 20201 year 1 month To ensure that every guest has. Customer Care Specialist II. Answer user inquiries via live calls, ticket, chat, and social platforms. Mercaris estimated NPS of -70 considered to be low. Apply now for Customer Experience Specialist job at Mercari (REMOTE). Mercari Review: We tried it for months, heres our review. com Claim Your Business More phone numbers and emails Advertisements. CSR I Adv Financial Care T-Mobile sept. Reach out anytime with the methods below when you need additional help. com Mailing Address: 1530 Page Mill Road, Suite 100 Palo Alto, California 94304 United States Phone: (855) 464-7482 Contact Mercari Customer Service. Mercari Support: How to Contact Mercari If You Have a Problem. Job Family Group: Customer Care Group. With over 25 years of experience advising her clients [C-suites and board of directors] on business and regulatory risks, Jenny now serves as an integral partner to Mercari’s business teams. Tasks will involve suggesting ideas based on customer feedback, working with managers and other teams to shape those ideas, then executing. In case something does go wrong, Mercari includes $200 Shipping Protection with every Mercari Local order. Customer Experience Specialist at Mercari US Customer Support Fulltime Anywhere (100% Remote) Only Job Description Mercari is the selling app. Mercari Customer Service aims to provide an exceptional user experience through the use of technology. Customer Service at Mercari At Mercari, we take challenges every day in order to fulfill our mission to Circulate all forms of value to unleash the potential in all people. Does anyone know Mercaris customer support phone number for. Overview Mercari has a rating of 1. Customer Experience Specialist: Role, Skill Set And Job. Service 674 Value 596 Shipping 596. I insured the box for $200 just in case assuming the original box was insured for $1900 sales price (boy was I wrong they only insure for $100). Mercari. Help Center - Mercari: Your Marketplace What can we help you with? Featured articles Log in for personalized support Get help with your account, transactions, and inquiries. Business Intelligence and Data Science. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Data Entry Specialist 5. Apply now for Customer Experience - Tax Specialist job at Mercari (REMOTE). Experience Customer Experience Specialist Mercari US Feb 2022- Present5 months United States E- Comm Specialist Costco Wholesale Jul 2016- Jun 20226 years Remote Education West Chester. 7 Average Hard Average Easy Interviews for Top Jobs at Mercari Software Engineer (33) Senior Software Engineer (9) Backend Engineer (4) Android Developer (4) See more interviews for top jobs. It’s very straightforward and quick. Mercari NEVER has the user experience and especially your money as a priority. Mercaris estimated NPS of -70 considered to be low. Customer Experience Specialist 30+ days ago 100% Remote Job Full-Time Employee US National Provide exceptional service while handling escalated tickets and assist the CX team in delivering a consistently superior customer experience. The Mercari app has scored over. Mercari salary trends based on salaries posted anonymously by Mercari employees. Mercari Customer Experience Salaries. Mercari Phone Number Call Mercari customer service faster with GetHuman 888-325-2168 Customer service Current Wait: 23 mins (12m avg) Hours: Mon-Fri 9am-5pm PST; best time to call: 10:45am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!. Interviews at Mercari Experience Positive 34% Negative 50% Neutral 16% Getting an Interview Applied online 70% Recruiter 12% Employee Referral 9% Difficulty 2. Customer Experience Learning Specialist Mercari US May 2022 - Present10 months WorkSource Specialist 3 In-Training to WSS4 Worksource Lynnwood Nov 2020 - Sep 202111 months Lynnwood,. Customer Experience Specialist United States 10 connections. Mercari Customer Experience SpecialistJoin to view profile Customer Experience Specialist Mercari US Oct 2020. Customer Experience Specialist at Mercari US Customer Support Fulltime Anywhere (100% Remote) Only Job Description Mercari is the selling app. This phone number is Mercaris Best Phone Number because 51,558 customers like you used this contact information over the last 18 months and gave us feedback. Average salaries for Mercari Customer Experience Specialist Ii: $50,131. Management Level: Individual Contributor. The estimated total pay for a Customer Experience at Mercari is $83,894 per year. Mercari on Reddit: has anyone used the mercari local? what >r/Mercari on Reddit: has anyone used the mercari local? what. com @ Pissed Consumer>6K Mercari Reviews. Solution: you have to provide a fraud claim with your credit card and provide documentation, video proof of no delivery, and correspondents with both seller and Mercari customer support (take screen shots) to get your money back. Customer Experience Specialist job in Palo Alto at Mercari. Mercari is a publicly traded Japanese company and an online marketplace that has recently expanded its operations to the United States and the United Kingdom. Customer Experience Learning Specialist Mercari US May 2022 - Present10 months WorkSource Specialist 3 In-Training to WSS4 Worksource Lynnwood Nov 2020 - Sep 202111 months Lynnwood,. Mercari is concealing their identity using a paid service on a publicly accessible database for domain. Mercari Interview Questions. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. 75 Customer Experience Specialist $60,000 jobs available in Sierra Bayamón, PR on Indeed. Customer Service at Mercari At Mercari, we take challenges every day in order to fulfill our mission to “Circulate all forms of value to unleash the potential in all people. Customer experience specialist: Dreamer and doer The role requires creative thinking and a real talent for communications. Customer Services Mercari Customer Service aims to provide an exceptional user experience through the use of technology. Mercari Support: How to Contact Mercari If You Have a Problem>Mercari Support: How to Contact Mercari If You Have a Problem. 7/5 based on 36,055 client reviews Admin & Customer Support Talent Data Entry Specialists Philippines (Current) Mandaluyong City $15/hr Eileen D. jobs at Mercari. The estimated total pay for a Customer Experience at Mercari is $83,894 per year. Average salaries for Mercari Customer Experience Specialist Ii: $50,131. Mercari launched in 2013 in Japan, and has since become the largest mobile marketplace in the Japanese market. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. Call Mercari +61 2809 17439 Billing Phone Number Mercari +61 2809 17439 Customer Service toll free Number help center 24*7. Manage assigned escalation queues. Customer Experience Specialist. Interviews at Mercari Experience Positive 67% Negative 33% Getting an Interview Employee Referral 67% Applied online 33% Difficulty 3. But that stuff still has value. --- Mercari is Your Marketplace. West Chester University of Pennsylvania Customer Experience Specialist at Mercari US West Chester. Mercari Review: What Ive Learned After $28,000 in Sales. Mercari: A Complete Guide. Or just take advantage of GetHumans tools for getting attention on your. Mercari Phone Numbers and Emails Toll-Free Number: (855) 464-7482 Call customer service Customer Service: (888) 325-2168 Legal: (800) 280-4904 Privacy Inquiries Mercari Emails: [email protected]. Orders Find answers about in-progress or completed orders. My account has been on limited status since Friday, but their support team was keen on closing my other tickets, because they were a repeat of the previous ticket. After calling the number from the website I was greeted with a pre-recorded message asking me to leave my name, number, email, address, and item ID as well as a brief summary of the issue. Free interview details posted anonymously by Mercari interview candidates. Mercari Support Email. How to Contact Mercari Customer Service Easily. The overall Mercari experience gets a straight A+ from the Better Business Bureau and an almost incredible 4-star rating on Trustpilot. Help Center - Mercari: Your Marketplace What can we help you with? Featured articles Log in for personalized support Get help with your account, transactions, and inquiries. The estimated additional pay is $27,867 per year. 192 Customer Experience Specialist jobs available in Sierra Bayamón, PR on Indeed. Interest List - Business Intelligence Analyst US Remote. Date of experience: April 30, 2023 KA Kevin and Maryellen Brooker 2 reviews US 3 days ago Mercari sent the purchase to wrong address Mercari sent the purchase to our billing address instead of our shipping address. Common problems addressed by the customer care unit that answers calls to 888-325-2168 include Trouble Receiving a Payment, Missing Order, Refund an Order, Cant Contact Seller, Damaged. customer service at [email protected]. Customer experience specialist: Dreamer and doer The role requires creative thinking and a real talent for communications. 11% of users would likely recommend Mercari to a friend or colleague. Average salaries for Mercari Customer Experience Specialist: [salary]. r/Mercari on Reddit: has anyone used the mercari local? what. com, but I would recommend doing the in app Help Center or Help Center on the web. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Everything was packed double box. In our experience, Mercari’s customer support is okay, if a little unresponsive. Mercari salary trends based on salaries posted anonymously by Mercari employees. If a person has a good customer service experience with a company, there is a 60-70 percent chance they will buy something from that company again, compared to a 5-20 percent chance of selling a product to a new prospect. Hopefully, they resolve this issue. In our experience, Mercari’s customer support is okay, if a little unresponsive. 7 Average Hard Average Easy Interviews for Top Jobs at Mercari Software Engineer (33) Senior Software Engineer (9) Backend Engineer (4) Android Developer (4) See more interviews for top jobs. Customer Experience Specialist T MOBILE PUERTO RICO LLC may. Mercari Customer Service Phone Number (855) 464. Work Shift: Day (United States of America) Job Description. Apply to Business Development Specialist, Occupancy Specialist, IT Technician and more!. 0/5 (5 jobs) Data Entry Customer Service Administrative Support Email Communication Product Knowledge Amazon FBA Market Research. Things like shipping, returns, or cancellations. Absolutely loved my experience I would recommend for new graduates who. Customer Care Specialist II. The best of the 5 ways to get in touch with Mercari by GetHuman. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. BEWARE if your account got hacked. The role of a customer experience (CX) specialist is to ensure that the marketer follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the buyer journey. /us/help_center/contact/?id=s28&path=Shipping%20and%20delivery%20issues&source=%2Fcontact. Mercari gives you the power to simply. Find out what works well at Mercari from the people who know best. ––– Mercari is Your Marketplace. Apply now for Customer Experience Specialist job at Mercari (REMOTE). Mercari fees are low It’s a flat 10% fee on all sales which is great compared to some other platforms that are higher or fluctuating. GetHuman features available: Current hold time. The average Customer Experience Coordinator salary in the United States is $52,018 as of March 28, 2023, but the range typically falls between $45,266 and $59,664. 2 Mercari Customer Experience Specialist interview questions and 2 interview reviews. Full job description and instant apply on Lensa. Most complaints are regarding the platform’s unreliable dispute resolution program, but to be fair, this is an industry-wide challenge. Mercari salary trends based on salaries posted anonymously by Mercari employees. With over 25 years of experience advising her clients [C-suites and board of directors] on business and regulatory risks, Jenny now serves as an integral partner to Mercari’s business teams. Scammed for over $1900 in Funkos : Mercari. Mercari also has an e-mail address of [email protected]. 2 Mercari Customer Experience Specialist interview questions and 2 interview reviews. Mercari Review: What I’ve Learned After $28,000 in Sales. Customer Satisfaction Contact Information Website: www. Since July 2013, when Mercari launched as a safe and secure service where individuals can easily buy and sell items, the Mercari app has evolved into a marketplace used by many that yields such figures as more than 19 million monthly users and a cumulative total of more than 2 billion listings. Mercari ranks 723rd among Marketplace sites. de 2020 - actualidad 2 años 8 meses. Interviews at Mercari Experience Positive 67% Negative 33% Getting an Interview Employee Referral 67% Applied online 33% Difficulty 3. When you utilize their Help Center, it gives you the option to click on the specific item transaction you are having an issue with giving the customer service representative easier contextual understanding of your problem. The estimated total pay for a Customer Experience at Mercari is $83,894 per year. I feel you I have been using mercari since 2018 but started selling last year and my deposit was bout $75 so it hurts a bit but some have deposits as high as 1k I would be furious if that happened to me. Customer service said I gave them the wrong address, I did not and screenshot the home address. This number represents the median, which is the midpoint of the ranges from our. Tiffany Greene is a Customer Experience Specialist at Mercari based in Palo Alto, California. Mercari Review: What I’ve Learned After $28,000 in Sales>Mercari Review: What I’ve Learned After $28,000 in Sales. Clients rate Data Entry specialists 4. Experience Customer Experience Specialist Mercari US Oct 2020 - Present2 years 4 months Guest Services Specialist Lyric May 2019 - May 20201 year 1 month To ensure that every guest has. Customer Experience Specialist Jobs, Employment in Sierra. Defining the Customer Experience Specialist (Finally!). We all have things we don’t use, never used or simply outgrew. This phone number is Mercaris Best Phone Number because 51,558 customers like you used this contact information over the last 18 months and gave us feedback. Customer Experience Specialist at Mercari US Houston, Texas, United States. Mercari launched in 2013 in Japan, and has since become the largest mobile marketplace in the Japanese market. Customer Service Manager. Mercari Customer Experience Specialist Interview Questions. Experience Customer Experience Specialist Mercari US Feb 2022- Present5 months United States E- Comm Specialist Costco Wholesale Jul 2016- Jun 20226 years Remote Education West Chester. Show more Is Mercari Legitimate?. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. We found clear and detailed contact information for Mercari. Mercari Customer Experience Specialist Salaries. Interviews at Mercari Experience Positive 67% Negative 33% Getting an Interview Employee Referral 67% Applied online 33% Difficulty 3. Customer Experience Specialist at Mercari. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items — pretty much anything that you can ship. Mercari Review: We tried it for months, heres our review >Mercari Review: We tried it for months, heres our review. Mercari puts fraud above user protection : r/Mercari. ––– Mercari is Your Marketplace. Mercari also has an e-mail address of [email protected]. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. Customer Experience Specialist at Mercari. Mercari Customer Service Easily. Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions. Mercari Customer Service aims to provide an exceptional user experience through the use of technology. Interviews at Mercari Experience Positive 34% Negative 50% Neutral 16% Getting an Interview Applied online 70% Recruiter 12% Employee Referral 9% Difficulty 2. This phone number is Mercaris Best Phone Number because 51,558 customers like you used this contact information over the last 18 months and gave us feedback. Customer Experience Specialist. Interviews at Mercari Experience Positive 34% Negative 50% Neutral 16% Getting an Interview Applied online 70% Recruiter 12% Employee Referral 9% More Difficulty 2. The Customer Support team members will provide exceptional service while handling escalated tickets and assisting the CX team in delivering a consistently superior customer experience. Customer Experience Specialist at Mercari US. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. 35 stars from 2,031 reviews, indicating that most customers are generally dissatisfied with their purchases. Mercari Customer Experience Specialist Ii Salaries. Date of experience: April 30, 2023 KA Kevin and Maryellen Brooker 2 reviews US 3 days ago Mercari sent the purchase to wrong address Mercari sent the purchase to our billing address instead of our shipping address. Job Profile: Customer Care Specialist II. We all have things we dont use, never used or simply outgrew. Mercari Frontend Developer Interview Questions. Mercari NEVER has the user experience and especially your money as a priority. Since July 2013, when Mercari launched as a safe and secure service where individuals can easily buy and sell items, the Mercari app has evolved into a marketplace used by many that yields such figures as more than 19 million monthly users and a cumulative total of more than 2 billion listings. Customer Service at Mercari At Mercari, we take. After calling the number from the website I was greeted with a pre-recorded message asking me to leave my. Mercari: Reviews, Complaints, Customer Claims. As Customer Experience Supervisor, my main responsibilities include: Responding to T3 level escalated customer issues, assisting front line agents in technical troubleshooting, responding to. Customer Experience Specialist job in Palo Alto at Mercari >Customer Experience Specialist job in Palo Alto at Mercari. Mercari Phone Number Call Mercari customer service faster with GetHuman 888-325-2168 Customer service Current Wait: 23 mins (12m avg) Hours: Mon-Fri 9am-5pm PST; best time to call: 10:45am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!. Remote Customer Experience Specialist at Mercari US. How Mercari Local protects buyers and sellers All delivery drivers are vetted by our trusted delivery providers, Uber and FedEx SameDay® City, so you can have the peace of mind that your item is in safe hands at all times. T-Mobile 13 años 3 meses Analyst, Business Analysis T-Mobile abr. Defining the Customer Experience Specialist (Finally!)>Defining the Customer Experience Specialist (Finally!). Mercari: Your Marketplace>Help Center. Now, with 50 million US app downloads and 350,000 listings every day, Mercari connects millions of. Average salaries for Mercari Customer Experience Specialist: [salary]. Mercari Phone Numbers and Emails Toll-Free Number: (855) 464-7482 Call customer service Customer Service: (888) 325-2168 Legal: (800) 280-4904 Privacy Inquiries Mercari Emails: [email protected]. Mercari Launches “Mercari Shops” to Help Companies Start >Mercari Launches “Mercari Shops” to Help Companies Start. Mercari is seriously one of the easiest platforms to list on. 8 Average Hard Average Easy Interviews for Top Jobs at Mercari Software Engineer (33) Senior Software Engineer (9) Backend Engineer (4) Android Developer (4) See more interviews for top jobs. Browse through Mercari’s Help Desk for solutions about how to use. Mercari: Your Marketplace. Mercari Customer Service aims to provide an exceptional user experience through the use of technology. However ComplaintsBoard has detected that: Mercaris complaint resolution process is inadequate and ineffective. You know if you sell something for $20, they’re taking $2. Customer Experience Coordinator Salary. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved. If a person has a good customer service experience with a company, there is a 60-70 percent chance they will buy something from that company again, compared to a 5-20 percent chance of selling a product to a new prospect. 100+ Mercari Interview Questions & Answers. Common problems addressed by the customer care unit that answers calls to 888-325-2168 include Trouble Receiving a Payment, Missing Order, Refund an Order,. Average salaries for Mercari Customer Experience Specialist: $48,221. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Customer Experience Learning Specialist Mercari US May 2022 - Present10 months WorkSource Specialist 3 In-Training to WSS4 Worksource Lynnwood Nov 2020 - Sep 202111 months Lynnwood,. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Apply to Claims Expert, Human Resources Specialist, Client Relations Specialist and more!. Mercari Careers and Employment. Join to connect Mercari US. Average salaries for Mercari Customer Experience Specialist Ii: $50,131. 8 Average Hard Average Easy Interviews for Top Jobs at Mercari Software Engineer (33) Senior Software Engineer (9) Backend Engineer (4) Android Developer (4). Team Mercari The buyer had 15 5 star reviews so I was not too worried. Reviewers complaining about Mercari most frequently mention customer service, credit card, and phone number problems. com/ Industries Technology, Information and Internet Company size 201-500 employees Headquarters Palo Alto, California Type Privately Held Founded 2014 Locations Primary 1530. https://www. Customer Experience Specialist at Mercari US Texas Womans University View profile View profile badges. Mercari is the selling app. They have one but when you call is an answering service that asks for your email that says they will contact you in 48 hours. A frequently cited problem with Mercari is its lack of customer service. Now, with 50 million US app downloads and 350,000 listings every day, Mercari connects millions of people across the country to shop and sell items no longer being used. I shipped the Metallic Whis ($200) separate and messaged him the Fed EX in the app. How Mercari Local protects buyers and sellers All delivery drivers are vetted by our trusted delivery providers, Uber and FedEx SameDay® City, so you can have the peace of mind that your item is in safe hands at all times. Unfortunately, Mercaris Support Team has been anything, but efficient. 888-325-2168 · Customer Service. com Help Center [email protected]. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Find out how you match this company. Mercari launched in 2013 in Japan, and has since become the largest mobile marketplace in the Japanese market. Overview Mercari has a rating of 1. Jenny’s Mercari sales range from athletic and leisurewear to household items. Customer Support; Fulltime; Anywhere (100% Remote) Only; Job Description. Contact Us - Mercari: Your Marketplace Contact Us You can find answers to most questions in a few seconds on your Order Status page or the Help Center. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Mercari is currently looking for Customer Experience Specialist near Palo Alto. We’re specifically looking for a Customer Experience Specialist who will roll up their sleeves and lead from the trenches. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. /us/help_center/contact/?id=s28&path=Shipping%20and%20delivery%20issues&source=%2Fcontact. Customer Service Representative. Customer Specialist. Mercari Support Phone Number. Customer Experience Specialist at Mercari US. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Remind me when call center opens. Free interview details posted anonymously by Mercari interview candidates. Data Entry Specialists For Hire. Fastest way to talk to a real Mercari rep. Customer Experience Specialist at Mercari US West Chester University of Pennsylvania View profile View profile badges.